Legal & Tariffs
Full Service Network has certified to the Pennsylvania Public Utility Commission that this is an accurate electronic representation of the tariffs that are officially filed with and maintained by the Commission.

Users of electronic tariffs should note, however, that such tarrifs are not the official documents, and users assume responsibility for reliance upon tariffs in electronic format.
Legal Notices and Policies:
View Notices View Service Agreement View DSL Disclaimer Digital Voice Agreement for Broadband Phone without Internet Disclaimer on Total Home Hookup Standard Pricing for Service FSN Corporate Web Service Descriptions Terms and Conditions Conference Connect Services FSN 2GO Privacy Policy SMS Messaging Privacy & Terms and Conditions
Service Descriptions:
FSN Managed Router Service
Telephone Tariffs:
Pa P.U.C. No 1. Competitive Local Exchange Service (FSN LP) Pa P.U.C. No 2. Facilities Based Interexchange Tariff Pa P.U.C. No 4. Exchange Access Tariff F.C.C. No 1. Interstate Access Tariff F.C.C. Other Interstate Fees
Miscellaneous:
Site Policy Internet Acceptable Use Policy Vendor Purchase Order Terms & Conditions Standard Software License Migration Problems Escalations List Contact for Resolving Call Blocking issues Wifi Terms of Service Inside Wire Maintenance Plan
The following Full Service Network Service is for business customers located in FSN’s serviceable areas only and is subject to availability. Multi-product discounts require continuous subscription to all specified FSN products. Pricing shown does not include federal, state, or local regulatory fees, taxes, or surcharges. Service is subject to the Full Service Network Application for Service & Agreement and other applicable terms and conditions. Prices shown are effective on the date specified and are subject to change. Other restrictions apply. Customers may add any of the following as additional Service(s) to an existing Agreement, subject to the terms and conditions of that agreement as well as the terms of broadband service as posted on our website without any additional paperwork. Rates are Monthly per service as shown unless specified otherwise. Digital Services require a stable broadband Internet connection which may be purchased from FSN or another Internet service provider. Plain Old Telephone Service "POTS" does not require a broadband Internet connection. Add $6.25 Subscriber Line Cost per line per month to every line that is provisioned as POTS. Broadband, "VOIP", Business Groups, and PBX's have a default outgoing/incoming call limit determined by the number of your broadband phones calculated as follows: (number of phones / 7) + 1 rounded up.

Digital Voice Service

Digital Voice Lines or Additional Business Group Call Paths With Nationwide Calling
  • 5 Lines or less, per line
    $34.99
  • More than 5 lines, per line
    $29.99
Digital Voice Lines or Additional Business Group Call Paths With Regional Calling
  • 5 Lines or less, per line
    $29.99
  • More than 5 lines, per line
    $19.99
Digital Voice Activation (one time per line up to five lines on order)
$69.95


Plain Old Telephone "POTS" Voice Service

POTS Lines With Nationwide Calling
  • 5 Lines or less at one location, per line
    $34.99
  • POTS Activation (one time per line up to five lines on an order)
    $75.00
Remote Call Forwards and Direct Inward Dial Telephone Numbers (monthly per instance)
  • Remote Forward Per Telephone number per call path
    $30.00
  • Direct Inward Dial per Telephone number per path
    $2.00
  • Direct Inward Dial per block of twenty telephone numbers
    $10.00
  • Direct Inward Outward Dial Telephone number per path
    $4.95
Note: Telephone numbers used for DID / DIOD purpose are assigned from numbers native to the local rate center of your business and must route to an internal extension when dialed. Numbers that originate from outside your local rate center or forward to lines other than internal extensions are billed as Remote Call Forward Numbers and toll Charges may apply.

RCF/DID Activation (one to five lines on order)
$25.00


Optional Services (monthly per instance)
  • Auto Attendant*
    $12.95
  • Call Supervisor when applied to all phones in business
    $4.95
  • Call Supervisor when applied to select phones in business
    $24.95
  • Corporate Web Call & Extension Monitoring
    $49.95
  • Directory Listings (additional listings)**
    $5.00
  • DNS Hosting (stand alone)
    $4.95
  • FSN CloudFax Service (single user)
    $29.95
  • FSN SoftPhone with Bria Client and Secure Encrypted VPN ✝
    $14.95
  • Google Apps incl email, calendar, etc (per user)***
    $6.00
  • Hosted Extensions & Cloud Extensions
    $14.95
  • Hunt Group*
    $19.95
  • Inside Wire Maintenance Plan for Residential Customers
    $8.99
  • Reserve Telephone Number (per number)
    $0.95
  • Static IP Address (single)
    $19.95
  • Static IP Addresses (multiple each)****
    $4.99
  • Voicemail Box
    $4.95
  • Web Hosting (including DNS)
    $49.95
  • Wireless Phone Service
    $35.00

Each Optional Service Carries a One-Time Setup Charge of $29.95 (ea) except Call Supervisor when applied to all phones in business in which case a flat one time charge of $199.95 (total) applies.

✝ Must be paired with an existing phone or with FSN Cloud Extension (sold separately)
* Includes calls to numbers within purchased business group of numbers. Calls to all other numbers bill at normal rates.
** First Listing included free of charge
*** Service provided by Google per the terms of the Google Apps agreement
**** Per industry rules, must be ordered in network blocks. Minimums and maximums apply according to use justification.
Reasonable Use on Fixed or Variable Forwarding from within Business Groups including Forwarding from Auto Attendants and Cloud Extensions:

Forwarding from an extension, auto attendant option, or cloud extension is subject to the following. Forwarding to another number or extension within the same business group at the same location is available fixed or programmable on an unlimited basis. Forwarding to numbers to another location or outside the business group are provided at no additional charge for the first 2000 minutes per month to destination telephone numbers within the same LATA region and 200 minutes per month to all other destination nationwide long distance numbers. Beyond those limits, a surcharge of one cent ($0.01) per minute applies. Forwarding to International numbers are never included free of charge and are chargeable at the normal International Rates as if the destination were dialed directly.

Equipment Replacement Fee (per device)[1]
One Time Charge
  • Snom 345 and similar
    $69.95
  • Snom D785 Phone
    $225.95
  • Snom Meeting Point Conference Phone
    $631.19
  • Polycom Conference Phone
    $609.00
  • Snom Extension Monitoring Sidecar
    $210.95
  • Snom D7 Extension Monitoring Module
    $169.95
  • Snom Wired Headset
    $59.95
  • Cisco PAP2 ATA
    $94.95
  • Adtran TA924
    $824.95
  • Adtran TA924E
    $924.95
  • Juniper SRX 300 Router with Juniper Software License
    $449.97
  • Cisco ROUTER
    $350.95
  • SID (Speaker Integration Device)
    ICB - As Quoted
  • Door System
    ICB - As Quoted
  • Power Supply for one Phone (includes shipping)
    $17.95
[1] Fee applies for unreturned or customer-damaged equipment. Replacement equipment is FSN (and not customer) owned. Series 3xx and 8xx are no longer stocked and discontinued for new installs.



Equipment Rental Fee (per device)[2]

  • DSL Modem/Router
    $4.69
  • Cable/Fiber Modem/Router
    $19.95
[2] Price per month per device.



Measured Voice Services

  • Regional Toll Calling
    $0.05 per minute
  • Nationwide Toll Calling
    $0.07 per minute
  • Tollfree Inbound Calling
    $0.05 per minute + $10.00 per TN
  • Conference Calling
    $0.09 per minute per leg of each call


Flat Rate Chargeable Configuration Changes

  • Establish VPN to an FSN controlled Router
    $99.00*
  • Simple Gate, Auto-Attendant, or MOH Changes
    $25.00**
*Up to two site-to-site or client VPN's configured at one time
**"Simple" meaning the work can be performed remotely and in 30 minutes or less


Administrative/General
Charge

Payment Convenience Fee (check by phone each)
$5.95
Returned Check Fee (each)
$36.00
Regulatory Cost Recovery (RCR) per each TN or Internet Line
$2.99
Federal Access Recovery Fee (ARC) – Business Line – per line
$3.00
Regulatory Assessment Surcharge per gross billing amount
12.2%
Paper Invoice Fee
$9.95


v68 eff 07-10-2025
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