Kathy Buzzard, Residential Accounts Supervisor
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Switch for the Price. Stay for the Service!
Choosing a phone company used to be quick because you only had one choice. Today you have choices, but too often, people concentrate only on the best price, and forget the most important aspect: Customer Service.
Have you ever tried to call your phone company with a problem or concern only to sit on hold for 10 minutes and never talk with a "live" person?
Have you ever tried asking for a particular representative because you had talked with them before, and didn't want to start all over with someone new?
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